Our policies.

Privacy Policy

Konsole Group is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of our customers, users, and visitors to our website, [www.konsolegroup.com]. By using our services, you agree to the terms outlined in this policy.

  1. Information We Collect

  • We collect the following types of information:

    • Personal Information: This may include your name, email address, phone number, billing information, and other details necessary to provide our services.
    • SMS Content: We may collect the text messages and recipient phone numbers you send through our Bulk SMS platform.
    • Usage Data: Information about how you interact with our website and services, such as IP address, browser type, and usage patterns.
    • Cookies: We may use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us improve site functionality.
  1. How We Use Your Information

  • We use the collected information for the following purposes:

    • To Provide Our Services: To send SMS messages, process transactions, and provide customer support.
    • Communication: To send you notifications regarding your account, including transactional messages, service updates, and promotional content (if you opt-in).
    • Improvement of Services: To analyze and improve the functionality and usability of our platform.
    • Compliance: To comply with legal obligations and resolve disputes.
  1. How We Protect Your Information

  2. We take reasonable technical, administrative, and physical measures to protect the personal data we collect from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access control procedures.

    However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Sharing Your Information

  2. We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

    • Service Providers: We may share your data with trusted third-party service providers who help us operate our services, such as payment processors, SMS gateways, and customer support providers.
    • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, respond to government requests, or protect our rights.
    • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.
  1. Data Retention

  2. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your personal data in accordance with your legal rights.

  1. Your Rights

  2. Depending on your location and applicable laws, you may have the following rights regarding your personal information:

    If you would like to exercise any of these rights, please contact us using the details provided below.

  1. Third-Party Links
    • Access: You can request to view the personal data we hold about you.
    • Correction: You can request corrections to any inaccurate or incomplete data.
    • Deletion: You may request the deletion of your personal data, subject to certain exceptions.
    • Opt-out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

  2. Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

  1. Children's Privacy

  2. Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.

  1. Changes to This Privacy Policy

  2. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

  2. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Note: We will be sending you informative and promotional notifications related to our services via SMS, Emails, WhatsApp, RCS